Continental Car Specialists Trusted By Thousands of Happy Customers in Singapore

In all my years of dealing with car workshops and service advisors from Volkswagen and Audi, I can confidently say that Ernest at Avantage VAG North is the best I have come across. Honest, conscientious AND technically competent, Ernest and his team have taken care of my car ( A4 ) the past 8 years or more, consistently maintaining a high standard of service delivery each and every time. Thanks Ernest - you are an asset to Avantage VAG.

Great work from the team. Tuned the car and the difference is quite impressive

As a professional who has worked, trained and managed business startups in the service line for over 18 years, Ernest never fails to impress me with his dedication, meticulous eye to details, high standards demanded of his team and customer centered approach. This is also testament why the workshop is always packed with cars, appointments and 5 star reviews here. After all, no one in their right mind would engage a sub-par or untrustworthy car workshop and pay good money right?

Not to discount other people's experience but I would like to provide my testimonial, based my own experiences having dealt with Ernest and the team he leads. Because they really deserve me spending my time to write this long review.

Despite the staggering number of cars everytime I'm there, Ernest and his team always give their absolute best to all their customers.

In my case: Ernest and Chuan were there to accommodate my vehicle urgencies on multiple occasions, even staying late after regular hours, to ensure my car is working or at least properly diagnosed and I'm well advised on what my options were. See pictures.

This is something I have never experienced with any other workshop. Even authorised dealerships fall short on this.

It is very hard to find a trustworthy workshop with such dedicated and skilled people whom one can trust to do a good job. Believe me, I know cos my car exigencies/failures mentioned were caused by a cheaper (car dealer's) workshop's lack of integrity and ethics but that's another story.

True, they aren't the cheapest (original manufacturer parts) but I can safely say, I have come to trust their workmanship in the 1.5 years I've engaged Ernest to work on my current and previous ride and will continue to do so.

UPDATE - 23rd Sept 2022

As usual, Ernest and team have managed to impress me yet again. After much discussion, diagnosis and fact finding, Ernest and his team have managed to do the impossible. They managed to solve a critical operational and safety issue in my car's gearbox, which was caused by the car dealer workshop's lack of standards and integrity.

Thanks to their dedication and commitment to help me solve this issue, despite so many unknowns due to the doggy/ zero replies from the dealer's workshop, my car is now running as it should and the critical issue has been rectified. I can now drive my car with peace of mind and heart filled with gratitude.