Every motorist needs a reliable, trustworthy, dependable and helpful workshop that will be there in times of need and know that when help is rendered, they will not be taken advantaged of with overcharging and conned into doing unnecessary things for their car. If u are looking for one such workshop, VAG is the place to go to.My car broke down due to overheating and Andrew was there ready to help. After my car was towed to the workshop, I was away in Australia for a family holiday and one of the most humble and friendly workshop specialist Ernest took charge of my car repairs, updating me via pictures, what’s app messages how my car was doing and did his job splendidly without doing unnecessary repairs.It is the trust and friendship built that made VAG my number one choice for my car.Keep up the good work guys

I came across VAG from the internet and decided to try out this workshop after my warranty ended. My car coolant was leaking and the red warning light was lit and I was worried.Calling up VAG’s service line, the advisor calmed me down, gave me a couple of steps to take and booked me an appointment at VAG North at Sin Ming. At the workshop, I found Aaron the Service Advisor very knowledgeable as he explained the services my car required. This gave me great comfort as I was worried moving out of VW. He kept me informed of the progress and delivered the car as promised at the end of the day. His team also took the effort to thoroughly inspect the car and spotted several trouble spots which I was thankful. The next day I was back to compete an optional service recommended by Aaron. I went back to VAG because I now knew I found a workshop I can trust

Just wanted to drop a note to highly recommend this workshop. The team at Avantage VAG is a team that is not just professional but passionate about the cars they work on. This was experienced personally by me when I had the pleasure of interacting with 3 of their staff members; Faiz, Jay and Ryan.All 3 staff took the time to get to know me and the needs and considerations of my car. Whether it was Faiz advising on OEM parts for my vehicle, Ryan on servicing and repair or Jay advising on performance and aesthetic upgrades for my car, all of them were warm, friendly, highly competent and worked together as a team to provide their best possible care and attention to both me and my car.The 3 gentlemen were patient and knowledgeable and addressed all my concerns and queries I had. This left me with the strong assurance that Avantage VAG was the best possible workshop to look after and improve my car.Equally important, I am extremely pleased with the quality and timely work rendered to my car. The work of their technicians is meticulous and of the highest standards.Competant workshops in Singapore abound. However, Avantage VAG is one of those rare workshops that not only provides excellent professional service but goes the extra mile to build long term relationships with their customers to truly understand their needs for their car/s and thus, render a superior service experience built on a relationship of trust. This sets them apart from the rest.

Dear Sirs,I m Dexter here, vehicle owner of SM*36**D.I would like to leave a compliment for VAG North Arron & team through this feeback channel because i dont have a facebook account.I was recommended by a friend of mine to send my newly purchased pre own car for inspection at VAG North because of its unbiased reputation i guess.On the 1st inspection, they discovered a car battery monitoring unit (CBMU) fault and took time and effort to explain to me about the fault and reassured me that my car would be all good 99% usually after replacement of the CBM according to their past work experience.Upon replacement of the CBMU, another fault surfaced out of everyone's surprise. Without any fluster, Arron and the team took on the pain and task to micro trace the root cause and ultimately resolving the issue.Kudos and really appreciate the whole team's persistence and hardwork.Left as a very happy and satisfied customer.Thanks.Best rgds,Dexter

Had recently adopted an A7. Joy of joys! It’s a very compelling companion, able to drive me from point A to point B with ease. It brings smile on my face every time I see, I go in and start it up. I wish to keep this joy all the way to the very last day of its COE. Keeping it running as good as it looks is my ultimate goal. Knowing that you have you have a support team behind you (VAG). Everyday, confidence is slowly building up after the recent checks and replacement of essential parts.Thanks to Aaron (eloquently describes certain issues and provides a very meaningful pointers to keep in mind) and his amazing team who had looked after it during my first ever visit. Keep up the superb job guys and bless you all!

Factory standard was used as your USP, and this was by no means an exaggeration but a confirmation. This particular standard is what sets VAG apart from the competition in a saturated and small market that is Singapore.Big compliments to the Avantage VAG North team, especially to Aaron for the professionalism displayed in explaining every detail to me.I had no qualms signing up for the Avantage Club membership on the spot as it was immediately clear where my car will be sent for all future maintenance needs.Please keep up the good work!Best regards, – VW Golf owner, via email on 03 September 2018

Helpful and knowledgeable service staff. Their passion and sincerity is always so refreshing and it’s always such a pleasure every time I’m here.

Been looking for a workshop like this. Customer First. Great service, know what they are doing, quick and concise. No fuss at all.Joined as an Avantage Club member and will be frequenting them for my R8 needs!– via facebook reviews on 31 March 2018.

Sent in my Audi S5 to Avantage North branch for multiple works plus a major service and I was more than happy with the work done. Ernest and his team diagnosed all the problem accurately and gave me comprehensive recommendations and options. the list of works was long but they kept it very organised and updated me step by step throughout the week. The outcome was beyond my expectation! Highly recommend AVANTAGE if you do care about the work being done on your car ???

Aaron and his team at the North are knowledgeable and experienced and provide an excellent service. The servicing and repairs are expertly completed while I waited in the comfy lounge. The job was done timely and they heard the car to ensure all is well before handing it over to me. Well done guys.–VW Golf owner, via email in July 2018.

Great experience! Aaron from VAG North was friendly, reliable and prompt.The workshop replaced several wear-and-tear parts and put on a set of new PS4S tyres in just 1.5 days. Very satisfied that my car is super smooth and quiet again. Recommended!via facebook reviews on 23 November 2018

Kudos to Darren and VAG West team for their patience, commitment and professionalism.Despite asking tonnes of questions, Darren had been very patient with me. He even went all out to arrange appointments for me just to suit my schedule. Had a few minor issues but resolved very promptly and professionally. Two thumbs up! Excellent service and highly recommended. – via facebook reviews on 14 Feb 2018.

Impressed with the service, attention to detail and giving me the right solution from Day 1. Special thanks to Ernest for going the extra mile, always so patient and appreciate the long chats, your boys are awesome in their care for my car.Eugene, Darren for your prompt responses and expertise, keep up the good work team VAG West & North! Can’t wait for my recharged Audi!!– via facebook reviews on 15 Dec 2017

Exceptional quality! The paintwork is outstanding and the same if not better than factory. VAG/CarCrafters takes good care of the interior as well during my respray. Definitely the shop to go to for facelift and /or respray!! Very happy with their work!!- via facebook reviews on 10 November 2016.