I m Dexter here, vehicle owner of SM*36**D.
I would like to leave a compliment for VAG North Arron & team through this feeback channel because i dont have a facebook account.
Thank you for taking the time to review your experience with AVANTAGE VAG, listed below are some testimonials we've received from customers.
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I m Dexter here, vehicle owner of SM*36**D.
I would like to leave a compliment for VAG North Arron & team through this feeback channel because i dont have a facebook account.
trustworthy. reliable. honest.
Every motorist needs a reliable, trustworthy, dependable and helpful workshop that will be there in times of need and know that when help is rendered, they will not be taken advantaged of with overcharging and conned into doing unnecessary things for their car. If u are looking for one such workshop, VAG is the place to go to.
Special thanks to Aaron for his professional advice & his team for a smooth & efficient servicing experience!
Had a flat battery yesterday after work at 1730hrs, managed to jump start the car with my own jump start kit. Quickly called VAG North and spoke with Aaron to enquire if i can still go down to have the battery replaced.
Thanks Aaron at Advantage North for the good service and recommendations! Brought my 8 year old Audi A5 to get its body repainted and fixed, and wheels refurbished. The car looks brand new as ever thanks to Carcrafters.
Fast and efficient service at excellent prices...
Received great service from 川 and would definitely recommend my friends...
I came across VAG from the internet and decided to try out this workshop after my warranty ended. My car coolant was leaking and the red warning light was lit and I was worried.
Was at VAG Sin Ming to get my car checked last Sat. Car was hoisted. The team at Sin Ming (Ernest, and Chuan and Tay if I got their names right) was on hand.
Patience, thoroughness, and knowledgeable.
Special mention for Aaron and his team of specialist from North VAG for explaining all the rights when everything is wrong on my VW. Definitely worth a visit.
Many thanks to the dedicated crew of service advisor and tech for making a quick repair and accurate diagnosis on my polo.
I wish to express my appreciation to you for a job well done on the repair of my car due to an accident in May 2019.
Hello Ryan! Just wanted to drop you a message to thank you for the amazing service and awesome job done on my car. I can really feel the difference when I drive and it's a much better experience now.
Great service and a very knowledgeable, friendly, helpful and humble team. Happy with the tune up!
My Jetta was 3.5 yrs but the ABS sensors already came on twice. It was replace by agent 7 mths ago but lighted up again. Called VAG. The conversation was pleasant and informative. Went to Sin Ming workshop next day. Was warmly attended by Aaron. Diagnostic test was done immediately and problem pin-pointed.
Aaron and team from VAG North were very professional, patient and honest. Aaron gave good advice on my car servicing needs and didn't try to oversell me unrequired parts. I'm very satisfied with my car after the servicing. Highly recommended! 👍🏼
Special thanks to Faiz and Jay for their professional advice and services. Both went the extra miles to provide me with good customer experience at the Toh Guan branch, especially for Jay who even continue to provide advice and services after office hours. I am extremely please and will definitely visit them again for other services.
Just wanted to drop a note to highly recommend this workshop. The team at Avantage VAG is a team that is not just professional but passionate about the cars they work on. This was experienced personally by me when I had the pleasure of interacting with 3 of their staff members; Faiz, Jay and Ryan.
All 3 staff took the time to get to know me and the needs and considerations of my car. Whether it was Faiz advising on OEM parts for my vehicle, Ryan on servicing and repair or Jay advising on performance and aesthetic upgrades for my car, all of them were warm, friendly, highly competent and worked together as a team to provide their best possible care and attention to both me and my car.
The 3 gentlemen were patient and knowledgeable and addressed all my concerns and queries I had. This left me with the strong assurance that Avantage VAG was the best possible workshop to look after and improve my car.
Equally important, I am extremely pleased with the quality and timely work rendered to my car. The work of their technicians is meticulous and of the highest standards.
Great experience! Aaron from VAG North was friendly, reliable and prompt.
This was my first trip to AVANTAGE VAG with my Mercedes Benz S300l. After struggling more than 2 years with my Airmatic system. Visited the Toh Guan centre. The people were so highly professional in revewing my concerns. Very meticulous and had my problems solved.
Many thanks to Aaron and team: We have been going to VAG to service our volkswagon beetle for 1-2 years now. They are not the cheapest, but very honest (e.g. telling us when something is not critical to repair/replace) and reliable with good results. We trust them and have been very impressed by their service as they often go the extra mile!
Thank you team VAG west, great turnaround work and service to resolve the sudden loud whistling sound. I made in on time for the wedding event last evening
Had recently adopted an A7. Joy of joys! It’s a very compelling companion, able to drive me from point A to point B with ease. It brings smile on my face every time I see, I go in and start it up. I wish to keep this joy all the way to the very last day of its COE. Keeping it running as good as it looks is my ultimate goal. Knowing that you have you have a support team behind you (VAG). Everyday, confidence is slowly building up after the recent checks and replacement of essential parts.
Did my engine overhaul two weeks ago, comes with 2 year warranty for a peace of mind, thank you VAG North for giving new life to my precious ride!
Helpful and knowledgeable service staff. Their passion and sincerity is always so refreshing and it’s always such a pleasure every time I’m here.
There was something wrong with my vehicle. EPC Signal was on and off for the last few weeks.I called up VAG and they immediately set me up for an appointment at the VAG North Branch. Aaron and his team were very meticulous and knowledgeable.
Had a whining noise coming through the driver side and they patiently drove the car with me to identify where the sound is coming from. Ended up fixing my problem.
Factory standard was used as your USP, and this was by no means an exaggeration but a confirmation. This particular standard is what sets VAG apart from the competition in a saturated and small market that is Singapore.
Aaron and his team at the North are knowledgeable and experienced and provide an excellent service. The servicing and repairs are expertly completed while I waited in the comfy lounge.
Recently came across VAG as I was looking for a pedal booster and VAG has the SprintBooster that fits my requirements. Contacted VAG and was pleasantly surprised to get a prompt reply via Facebook messenger. Made an appointment and headed down to their service center. 1st thing that struck me was how clean, organised and big the place was. Staff were friendly and knowledgeable.
Service is good from Aaron and team. We'll recommend friends here.
Thanks to Aaron & Chief mech Mr Chuan on the excellent service at North branch. Mr Chuan was patient & friendly throughout the trouble shooting of my car problem. I threw him a few odd ball questions & he knows what I'm talking about. This man knows his stuff, respect.
Been looking for a workshop like this. Customer First. Great service, know what they are doing, quick and concise. No fuss at all.
Amazing service from VAG North. Really like to extend my appreciation of thanks to Frank and the team to be able to repair my car within a day which normally will take two days.
Kudos to Darren and VAG West team for their patience, commitment and professionalism.
Impressed with the service, attention to detail and giving me the right solution from Day 1. Special thanks to Ernest for going the extra mile, always so patient and appreciate the long chats, your boys are awesome in their care for my car.
I would like to thank the team at VAG West for their help to fix a seemingly minor problem with my car door. Despite the late notice, they were able to remedy the problem. I would like to thank the team for
Definitely recommend! Great service and work, has become my usual servicing place (Toh Guan)! Very responsive to my queries too. Keep it up!
Thank you for an easy servicing experience - just a note of appreciation to your team for such an easy and responsive servicing experience.
Darren and his team at VAG really know their stuff. Had issues with my R8 that included Quattro noise and Engine oil leak. Authorised Dealer suggested changing gearbox and fixing engine for an enormous amount of money. VAG suggested simple and practical solutions for a fraction of the money, which worked! Kudos to the team for their patience and perseverance for figuring out my car issues. Car runs and feels like new now!!!
Hi there, just wanna say Thank You to Eugene, Wen Quan & the team at Toh Guan for their time & patience in fixing up my Audi R8. I am sure they spent many late nights & consumed a few gallons of coffee. It did take a while, however that's cos some parts aren't available locally & needed to get order from Europe. My car is running happily now & I really appreciate their effort. Thank you again.
Exceptional quality! The paintwork is outstanding and the same if not better than factory. VAG/CarCrafters takes good care of the interior as well during my respray. Definitely the shop to go to for facelift and /or respray!! Very happy with their work!!
Excellent service by Aaron and the mechanic. My first servicing after my warranty ended and I'll be continuing here. The waiting room is very nice! Overall very satisfied!
My first business with VAG. I check around friends and forum and recommendations for all sort of workshop is all over the place. went to a few and check out their setup and VAG easily stand out in terms of the professionalism, the specialization of makes, the scale of operations and the expertise offered.
Hi Eugene, I just wanted to drop you a note to let you know how happy I am with the service which you and your team at VAG have given me.
Eugene, please pass on our feedback to your colleagues. Thumbs up to them and your company. The various occasions we had to engage VAG, we were attended to by very professional staff whom we could trust that our cars would be in good hands.
Mr Chan, Ah Seng was very professional in diagnosing my problem and solving it. Lino is also very helpful. Having you and your team as my mechanic is one of the main reasons why I continue to buy and use VW cars!
Great service orientated and friendly staff. Know their stuff well.
Made a call to VAG at 1pm and they managed to help me squeeze in an appt at 330pm. Went down to solve my engine fault light issue.
Did DSG calibration and stage 1 for my scirocco 1.4 one week ago. Mileage was average 12km/l.
Steven was able to accurately diagnose the root cause of the noise problem after a drive around the neighbourhood.
Honest technicians, unlike VW service advisors who tried to milk me when they saw that my car was past warranty period.
I just want to give a shout-out for a fantastic job thus far. Truth is, I think you guys are much better than VW Centre Singapore, whether in terms of service level, responsiveness or technical expertise.
Many thanks to VAG team today that help me out with servicing and chip up to stage 1. Special mention to Eugene for giving me a quick turn around and fastest service I have ever encountered!
Thanks a lot for the awesome tuning. Love it to the max. Now damn scared will get caught by TP. Hahaha.
Hi. Had meant to do this earlier. Can you thank your guys for a great job on changing my front left wheel bearings last Thursday. In at 9.05 and out by 11.07am.
...so what Volkswagen Service Centre Singapore required more than 30 hours of "diagnosis" to tell me (my car was there from Tues 8am to Wed 6pm), took VAG Singapore less than 15 mins.
I've been searching and asking around for services for my car and came upon VAG. Having gone through the consultation and after-sales service, I'm filled with much commendation about their good quality of service, sense of responsibility and pride in their work.
I'm very pleased with the staff of VAG who had given me very sound and professional advice on my car and quoted me reasonable prices.
Thanks for your email. Just to feed back to you, I am very pleased with the service done yesterday, and I was also very impressed with the time that Steven took to explain the work carried out to me. It is a refreshing change from what I have become accustomed to at Premium Automobiles.
... VAG Singapore was able to see me the very next day (it takes weeks to make an appointment at VW), diagnosed the problem in 15 Minutes, concluding with confidence that only ONE part needed to be replaced and the total cost would be less than $1000.
Parts were ordered, and a date set for the work to be done... And while the car was being fixed, they also spotted that my brakes were very worn, and so were some other wear and tear items (all of which was not diagnosed by VW; both during the appointment and the scheduled servicing a couple months earlier)...
Dear Eugene & Darren,
I appreciate VAG's patience and effort to help and advice me on the issues with my car.
I believe I made the right decision in sending my car to VAG for any services and upgrades.
Dear Eugene & Team, thank you for getting my shocks installed & rims spraying done within a day.
Checked in late (and got delayed getting there) for a regular 10k service. No qualms or issues. Just got on with it and all done within the hour, with still time to do a battery change after checking first w me.
The staff really looked into every detail of my car - meticulous and professional I would say. Thanks for your effort and time in managing the health of our cars.
hello i just bought a mk6 tsi 1.4 mileage 60k. after a few weeks driving i can feel some juddering driving upslope or making a u turn. i then went to vags to do the dsg calibration and now the car does not have any juddering issue.
No regret to the ECU upgrade and gearbox calibration. Thumbsup!
Will arrange servicing with you soon. Thanks again for accommodating me last minute for a peace of mind. I notice your garage was really busy today. Excellent service!
Hi Eugene, my Q5 is much more responsive... like a new beast!
Bro your brake pads are damn good, literally dustless...
Hi, I write to draw your attention to the excellent customer and service repair carried out by one of your staff, Mr Steven Lim, to my vehicle, SKF*42*.
I am attaching the Caractere fitted to my A4!!
Posted on a local forum...
Thanks Eugene. For the great service in DSG calibration for my ride.The effect of it makes me feel like driving a sports version...
Dear VAG Management, I would like to thank your staff, Ryan for his personalized service for my recent New Beetle major servicing.
Wow! A lot more fun to drive. I put it on red max.
I explored changing the gearbox settings for the gear not to move up so fast and the car always at 2000 rpm, but this basically does it. The engine is always above 3000 rpm. And it gets there faster.
It was top notch service from Chan Kian Ann. He never failed to impress me with this excellent customer service and dedication.
Thanks for recommending Renntech Throttle Device! It works great on my car, more than I have expected. It is very responsive and feels like a completely new turbo engine in my car.
my drive up wto Malacca was awesome. After the DSG calibration, the engine was running smooth like butter at 180kmh.
For town use, the renntech modul gave me the ooomphh...
I'm Gan from Penang Audi A4 2.0 for last week tuning. Good power & DSG gear so smooth easy to take 200km/h plus.
I was to write you all a reply by today! Yes, the car (after being VAG Tuned) feels great and got no power-lag whatsoever. Top Job - really.
If i am you, i'll take your ride over immediately to http://www.vag.sg/ for it's run by Mr. Chan Kian Ann & i personally believe that he's 2nd to none. Many workshops that cannot troubleshoot after repeated tries will look for Mr. Chan & i don't trust workshop easily nor recommend any lightly...
Just want to thank Rion for checking and service my car. It was great and at least, had given me sound advice for a newbie like me.
Here are a couple of recommendations from facebook fans...
Just installed my s tronic gear knob. Look amazing!! Also kudos for all the honest feedback by Darren! Definitely coming back for other mods...
Thank you Ms Ang - and you guys should be proud of your service level - I am very impressed so far with the services and people I have dealt with in your organisation – Well done!
Thank you Mr Chan. My roc is running very smoothly after the engine care products being used...
I like how your company run things...
Thank you Chan and your team of mechanics for the meticulousness and dedication to the job, without which I would still be none the wiser about the condition of my car despite having it checked and serviced before.
Hi Chan and John, wonderful experience to visit your workshop. I am impressed with your expertise and impartial advice. Here is my reflection...
A few of our newfound friends have shared their experience at VAG Singapore on the local forum...
I paid VAG a visit and challange Chan on a mod not been done before. Confidently, he say its possible. Weeks later with all the parts shipped in and 8 hours later after sending the car in...
Just did some emergency maintenence at VAG and very pleased with the level of service I received. Read a lot about VAG here and its only 5 minutes from my place, so no brainer for me to visit them.
Just wanted drop a note to commend the good people at VAG. Since its opening, I have been dropping by quiet regularly, almost weekly, hee hee! sometimes just to chat with them. Live near by mah...
I remember jumping for joy as I read, with much interest, the feeler thread that was put out about location when the team was just still discussing this. I'd personally visited Autospritze, HAT etc in the past, and while they are good places/setups, I would have preferred not to have to fight traffic all the way to the East since I live in the West.
Well, I made my first visit to VAG today as it was time to do an oil change and met John and Mr Chan.
Kudos to VAG for staying open and waiting for me till 1900hrs today as I phoned them to troubleshoot an exhaust warning light which popped out of no good reason today. AND I AM NOT EVEN YET A CUSTOMER!!!
Wow! that is one word to describe the guys at VAG!
I brought my much beloved Audi TT to them for a headlight upgrade and not only did the parts arrive faster than anticipated the level of expert knowledge they have cannot be matched! I will definitely get my car serviced here even though I live on the east coast.
I am pretty much a "stock-car" contented person. However, I began to understand the amazing things that will unlease the full the potential of my car.
Congrats on VAG's opening another specialist autoshop for Audi and VW group cars in Singapore. I think it's the only one in the west at the moment, so there is a captive market by geography alone.
I went down last Friday as was procrastinating for a while on my oil change service. As I live around the area, it definitely is a boon for me to have a VAG workshop within 5-10 minutes cab ride away to home.
The VAG Singapore workshop is a prime place to catch a glimpse of some of Singapore's sleekest Audis and Volkswagens. These are some of the cars we've caught on camera.