Hi, I write to draw your attention to the excellent customer and service repair carried out by one of your staff, Mr Steven Lim, to my vehicle, SKF*42*.
I was told by another workshop that my engine had a problem and needed major repair. Due to the cost, I was procrastinating for a while, until I heard of your Toh Guan Road branch. Really without any regret! My problem with the noise coming out of the engine got rectified - it was found to be only ignition coils, not the engine needed overhauling. On one hand I was very happy but on the other, I was very annoyed for the wrong diagnosis.
I will not hesitate to recommend my friends to visit this workshop manned by Mr Steven Lim. My purpose of writing this email is to draw your attention to good staff who are asset to your Company. Steven Lim is definitely one of them. I wish him, Steven Lim, well and would send my car there from now.
Mints Lim, Audi A4 owner, sent by email on 17 June 2014