Dear Eugene & Darren,
I appreciate VAG's patience and effort to help and advice me on the issues with my car.
I believe I made the right decision in sending my car to VAG for any services and upgrades.
I thank both of you for your patience in answering my queries as well, even though I sounded ridiculous sometime.
Thank you very much!
Steven Fong, Audi S4 owner, via email on 02 July 2015