I would like to thank the team at VAG West for their help to fix a seemingly minor problem with my car door. Despite the late notice, they were able to remedy the problem. I would like to thank the team for
their hard work and especially Wei Quan who was professional in his services and patient in explaining the issues to me. I would also like to commend your call center for their professionalism too. I’m really glad I took Aaron’s (VAG east) advice and joined the Advantage Club :) I know my car is in good hands. Thank you!
- Charlotte L., Volkswagen Touran owner, by email on 19 Jan 2018