Recently came across VAG as I was looking for a pedal booster and VAG has the SprintBooster that fits my requirements. Contacted VAG and was pleasantly surprised to get a prompt reply via Facebook messenger. Made an appointment and headed down to their service center. 1st thing that struck me was how clean, organised and big the place was. Staff were friendly and knowledgeable.
VAG also helped me to check if I can enable my Hill Assist function on my ride. After checking in, I was able to wait around their lounge and I was promptly updated with the status of the installation. After everything was fixed up, I was even offer a test drive with the staff so that they can explain how the SprintBooster feels and also showed me how the Hill Assist worked (VAG managed to change the setting).
It was truly an unexpected (awesome) experience I had which is not normally found else where. VAG not only made me feel welcomed (even though I only drive a Skoda Yeti) but they have also given me a sense of trust with their skills and product (yes, the SprintBooster really made a big diff!).
A big thank you to Jay and all at VAG :)
- Lance Chan, via facebook reviews on 24 July 2018
