Had a flat battery yesterday after work at 1730hrs, managed to jump start the car with my own jump start kit. Quickly called VAG North and spoke with Aaron to enquire if i can still go down to have the battery replaced.
After a check, Aaron ask me to drive down to their outlet at Sin Ming. Reached there at 6pm, and even though its their closing timing, the technician quickly assist to change the battery and test the car to ensure it is in good condition before returning the car back to me. All done within 30mins and i am out of there by 6.30pm. Kudos to the team there for going the extra mile even though its past their working hours.
- Eugene, via facebook reviews on 19 June 2019