I m Dexter here, vehicle owner of SM*36**D.
I would like to leave a compliment for VAG North Arron & team through this feeback channel because i dont have a facebook account.
I was recommended by a friend of mine to send my newly purchased pre own car for inspection at VAG North because of its unbiased reputation i guess.
On the 1st inspection, they discovered a car battery monitoring unit (CBMU) fault and took time and effort to explain to me about the fault and reassured me that my car would be all good 99% usually after replacement of the CBM according to their past work experience.
Upon replacement of the CBMU, another fault surfaced out of everyone's surprise. Without any fluster, Arron and the team took on the pain and task to micro trace the root cause and ultimately resolving the issue.
Kudos and really appreciate the whole team's persistence and hardwork.
Left as a very happy and satisfied customer.