Kudos to VAG for staying open and waiting for me till 1900hrs today as I phoned them to troubleshoot an exhaust warning light which popped out of no good reason today. AND I AM NOT EVEN YET A CUSTOMER!!!
Thanks to Chan who patiently plugged in the VAGCOM and diagnosed the fault as a dirty charcoal collector, and suggested that I should go back to VCS if my car was still under warranty to fix the problem!
Amazing service, and amazing team you have there, VAG. Never once did I feel pressured to purchase anything nor unnecessarily poisoned; only genuine friendship and passion for VAG cars!
With this, I am definitely convinced of VAG's authenticity, and their proficiency and professionalism stands out amongst some of the other workshops which I have patronised before.
I am definitely going back there for my future servicings, and who knows, maybe a few mods here and there.
The guy in green who came by today (originally posted on vagsg.com)